What is the biggest disconnect between rank-and-file employees and executives in B2B?

This week, Andy & Brian talk about why frontline employees and executives have such different views on the state of their businesses:

- What's the "purpose gap" and is there a way to reduce it?

- How can companies ensure they're allowing their staff to make forward progress on their projects?

- Is having differing views on the customer the biggest disconnect between executives and rank-and-file staff?